Privacy Policy
Effective Date: April 6, 2025
IgboCrush is operated by Softnergy Limited ("we," "our," or "us"). This privacy policy explains how we collect, use, and protect your personal data in line with UK GDPR and applicable global privacy laws.
1. Information We Collect
| Data Type | Purpose | Legal Basis |
|---|---|---|
| Profile Information (Name, email, age, gender) | To create and manage your account | Contractual necessity |
| Phone Number | To verify your identity and contact you | Legitimate interest |
| Photos | To verify authenticity and enhance profiles | Legitimate interest |
| Biometric Data (Face scan/selfie) | Identity verification and fraud prevention | Legitimate interest |
| App Usage (Messages, matches, interactions) | To improve services and ensure safety | Legitimate interest |
2. How We Use Your Information
- To create matches and facilitate conversations
- To verify users and prevent impersonation
- To provide customer support
- To improve platform performance
- To comply with legal obligations
3. Sharing Your Data
- Visible to other users: profile details, photo (excluding phone number)
- With trusted service providers (under contract)
- With law enforcement when legally required
4. Your Rights
You may access, correct, delete, or restrict use of your data. To exercise your rights, contact us at legal@igbocrush.com.
5. Data Retention
- Active accounts: retained until deletion requested
- Inactive accounts: deleted after 24 months
- Photo/biometric data: deleted within 72 hours of verification or account removal
6. International Transfers
Your data may be stored or processed outside your country. We ensure safeguards through GDPR-compliant agreements.
7. Contact
Softnergy Limited
5 S Charlotte St, Edinburgh EH2 4AN, UK
Email: legal@igbocrush.com